Describe the mobility equipment
State whether the traveler stays seated in a wheelchair or can transfer to a vehicle seat. Provide equipment dimensions, weight, folding ability and whether a powered chair is involved. A Standard or VIP label alone does not specify accessibility.
Request an equipped vehicle explicitly
Confirm the ramp or lift, securement, passenger space and driver assistance in writing. Do not book an ordinary car and assume it can carry a non-folding chair. If no suitable vehicle is confirmed, do not treat the enquiry as a reservation.
Coordinate assistance at both ends
Airline terminal assistance and road transport are separate arrangements. Confirm the destination has an accessible reception approach and that the driver understands the agreed handover point.
Check the airport resource
MIA publishes accessibility information and ground-transport guidance. Use the official resource for airport assistance and request additional time when an equipped vehicle must be arranged.
Hotel transfer directory
Sources & editorial approach
Official operators are linked for current airport services, routes and schedules. Our practical planning advice is editorial guidance; confirm trip-specific instructions with your booked provider.
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